Holiday Villas Hand-picked for you: www.lemontreevillas.co.uk Lemon Tree VIllas. Villa Rental in Spain, Moraira, Calpe, Javea, Costa Blanca.  Lemon Tree Villas
 
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Website By: Edge Impact
Edge Impact
 
ESSENTIALS: Ato Z Guide
A-Z GUIDE OF ESSENTIAL INFORMATION:
Lemon Tree Villas places great importance on customer service and pride ourselves in offering a friendly and personal, yet professional approach to all our clients. All our properties are privately owned and therefore the owners tend to their much loved Spanish homes with great care and attention, to their own individual tastes and design. We personally select the accommodation featured on our website and work closely with the owners to ensure that they meet our required high standards, we therefore can also offer you first hand information on each property and the surrounding area.

Before making your booking with Lemon Tree Villas we highly recommend that you read the Booking Terms and Conditions together with the following essential information so that you are fully aware of what to expect as an independent traveller to one of our properties. We are happy to talk to you should you require further clarification of have any questions you would like to ask us.

Air Conditioning / Warm Air Heating / Heated Swimming Pools | Arriving and Departing from your Villa | Assistance in Resort | Hire of High Chairs and Cots | Booking Conditions | Booking Confirmation | Breakages | Building Work – IMPORTANT | Deposits | Electricity | Holiday Insurance | Insects and Animals | Inventory | Kitchen Equipment | Lost Property | Mobile Phones and Landline Telephones | Paying for your Holiday | Safes | Safety on Holiday | Satellite / TV / Video | Special Needs | Swimming Pools, Poolside Furniture and Garden Maintenance | Villa Cleaning, Towels and Linen
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Air Conditioning / Warm Air Heating / Heated Swimming Pools Back to Top
When a villa is equipped with either air conditioning, warm air heating or swimming pool heating this will be depicted in the villa details accordingly.
 
Arriving and Departing from your Villa Back to Top

Your villa is normally available from 5.00pm local time. In order that our properties are adequately prepared for new arrivals, we must ask you to vacate the villa by 10.00am on the day of your departure. You are kindly asked to leave the villa as you would expect to find it.  We highly recommend that those visitors arriving at night take a torch.

 
Assistance in Resort Back to Top

As an independent traveller we respect your wish to be left alone to enjoy your holiday with minimum interruption. We are not a package operator or travel agent and therefore do not have agents or representatives that attend to you throughout your holiday period. The properties we select are all privately owned, individually furnished and are of a good standard, they therefore tend to have less problems than most. In the event that you do have a problem at the villa then we can provide a reliable ‘on demand’ service whereby someone is at hand and will give instructions, advice, assistance or, in the event of a mechanical breakdown, arrange for an efficient local tradesman to visit you as soon as possible to attend to the problem. We do however wish to point out that we do rely on local tradesmen and, unlike the UK, there are no 24 hour call-out facilities.

 
Hire of High Chairs and Cots Back to Top
For further information on these services, please refer to Additional Services.
 
Booking Conditions Back to Top
Please read the separate Terms and Conditions page carefully before booking your holiday.
 
Booking Confirmation Back to Top
Confirmation of your booking will be sent shortly after receiving your booking and will state the due date for final payment. Please check this document carefully and ensure that all the details are correct notifying us of any errors within 7 days.
 
Breakages Back to Top

A refundable deposit of £150 (unless otherwise advised) is held against damage to the property, equipment, furnishings, excessive cleaning requirements or unnecessary call-outs. This will be returned to you within 28 days after your return, unless the property is left in an unsatisfactory condition.

 
Building Work – IMPORTANT Back to Top
Building work and noise are unavoidable as the demand for new accommodation increases. Spain is still enjoying a building boom and therefore there is a possibility of building or construction work which may be carried out by local authorities or private developers of which we have no control nor are we given prior notice. Many villas are situated in residential areas and a neighbour may start building a swimming pool or wall, the local water board may decide to drill for water in the vicinity or road works may be in progress nearby which may result in utilities being cut off without warning for varying periods of time. Work can start any time of year and may start early in the morning. As we are not given prior notice of such work and it is not always possible to gauge the extent of such works, we regret we cannot advise you of the constantly changing situations and may in some way distort our description of the property we have considered peaceful or quiet. You will appreciate that these situations are out of our control. For further reference please refer to the Terms and Conditions of villa rental.
 
Deposits Back to Top
A deposit of 30% per booking is payable at the time of booking. Please refer to the separate Terms and Conditions page.
 
Electricity Back to Top